As part of the Government of Bermuda’s commitment to modernising public services and improving efficiency, the Department of Social Insurance is pleased to announce the launch of new online application services. This initiative aligns with the Government’s broader efforts to reduce red tape and streamline processes for the benefit of the public through digital transformation. 

The site is now live, and effective Monday, February 24th, 2025, the following applications must be submitted through the department’s website at https://socialinsurance.gov.bm:

• Application for a Social Insurance Number
• Application for Voluntary Contributions
• Request for a Letter of Good Standing
• Request for a Record of Contributions
• Personal Name Change
• Application for Pensions
• Application for Widows/Widowers Allowance
• Application for Disability Benefit
• Applications for Pension Re-Assessment
• Reporting of Violations of The Contributory Pensions Act 1970

These improvements reflect the Government’s pledge, as outlined in the 2023 Throne Speech, to leverage technology to create a more efficient and user-friendly public service. The move to online applications will reduce processing times, enhance convenience, and ensure a more seamless experience for Bermudians accessing vital social insurance services.

The Premier and Minister of Finance, the Hon. David Burt, stated: "Enhancing government services is about making life easier for the people we serve. By digitising these applications, we are cutting down on paperwork, reducing wait times, and ensuring that Bermudians can submit applications and requests for services quickly and efficiently. This initiative is another step in the Government’s ongoing efforts to enhance service delivery, reduce red tape, and meet the expectations of a modern, digitally connected population."

To support those who may need assistance with the new online application system, the Department of Social Insurance staff will provide in-person support for any residents. Residents are encouraged to bring the necessary documents when visiting the office for assistance.

The Department is also continuing to work on automating additional applications, with further applications to be available digitally in the future.

The Government remains committed to delivering accessible, efficient, and high-quality public services through digital innovation.

For further information, please contact: Department of Social Insurance, socialInsurance@gov.bm, or 1-441-294-9242.